A CapAssistance está em condições de satisfazer as expectativas das empresas de assistência mais exigentes, proporcionando aos seus parceiros o acesso aos prestadores médicos em Portugal Continenal- Madeira - Açores - Espanha Continental e Ilhas - Marrocos - Cabo Verde - Mauritânia - Guiné Bissau - Guiné Equatorial - São Tomé e Príncipe - Angola - Moçambique - Brasil -Timor-Leste.


 A nossa rede de prestadores de serviços médicos é composta por instalações médicas certificadas capazes de lidar com todos os níveis de cuidados médicos: de ambulâncias terrestres a hospitais, clínicas médicas ambulatoriais, hospitais, ambulâncias aéreas, laboratórios de análises, centros de vacinação, consultórios particulares, centros de diagnóstico, unidades médicas especializadas, etc. para satisfazer qualquer necessidade de saúde possível dos pacientes dos nossos clientes no seu dia-a-dia.

CapAssistance for you!

Our mission - Our promess

Horário de Funcionamento
Segunda-feira
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Ter - Dom
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geral@capassistance.pt
Portugal - Madeira - Açores - Guiné Bissau - Brasil - Timor-Leste - Guiné Equatorial - São Tomé e Príncipe - Angola - Cabo Verde

COVID Intervention

  • Covid tests for crew and passengers
  • Covid antigen testing for crew and passengers
  • Medical and nursing teams
  • Evacuation of positive crew and passengers
  • Internment, isolation, monitoring and support for positive cases

Medical Assistance  

Multidisciplinary and integrated coordination of medical consultations, clinical and pathological analyzes, screening tests, complementary means of diagnosis, treatments and medications for ship and aircraft crew members, diplomats, expatriates, policyholders and others.

Emergency Medical Assistance

  • Dispatching of Essential Medication
  • Arranging Ground Ambulance and and other kind of transports
  • House Call Visit

Telehealth Services

  • Telehealth Services
  • Electronic Consultations
  • Virtual Video Consultation for Specialist Services
  • Electronic Prescriptions
  • Emergency & Routine Medical Advice
  • Medical Advice at Sea
  • Health Information

Case management

  • Daily assessment for proper utilization and quality of care inpatient services.
  • Case management
  • Issuance of Guarantee Letters
  • Cash Advance
  • Placement of Letter of Guarantee
  • Claims management companies
  • Fraud expertise & investigations
  • Medical expertise of invoices and past medical history, translation of medical records
  • Liaison between all medical and ancillary service providers.
  • Direct Settlement of medical claims with clinics and hospitals
  • Medical Claims Reports
  • Treatment & Discharge Planning

Cost containment

  • Cost containment
  • Cost containment & discount negotiations
  • Investigation for cost control 

Concierge Assistance

  • Passport and Visa Assistance
  • Medical Concierge Service
  • Air Travel Information and Reservation Service
  • Car Rental Information and Reservation Service
  • Hotel Information and Reservation Service

Legal Assistance

 Legal Assistance

Portuguese Network

  • Hospitals, Clinics, Medical Centers
  • Doctors, Dentists, Nurses
  • Ground ambulances
  • Travel agencies, Hotels, Taxis
  • Funeral services
  • Airlines


International Network

International Network

Maritime Medical Assistanсe

  • Remote Medical Support 24/7
  • Medical Monitoring
  • Medical Advice
  • Medical Assistance for crew & passengers at sea
  • Medical Evacuation & Repatriation (ICU Doctor Escort)
  • Telemedicine
  • Dispatch of Medicine & Medical Supplies
  • Medical Evacuation and Arrangement of Hospital Guarantee
  • Medical Cost Control
  • Remote site and special set-ups medical arrangements
  • Customized Medical Network by the port
  • Medical Specialists’ second opinion
  • Medical Case Management and payment of medical expenses

Maritime Medical Assistanсe-On Shore

  •  Arrangement of Medical Out-patient Services (consultations, diagnostics, lab tests, dental, glasses and pharmaceuticals prescribed, etc.)
  • Medical Evacuation of Seafarers
  • Arrangement of Emergency Ambulance Service
  • Telemedicine for the travelers
  • Telemedicine for Crew and Travellers
  • Medical Advice
  • Medical Support for Sites and Events
  • Medical Staffing for Remote Projects and Cruise Liners
  • Patient Navigation
  • Healthcare Navigation and Wellbeing
  • Arrangement of Health Rehabilitation Services
  • Rehabilitation at Seafarer’s Place of Domicile

Maritime Assistance Services

  • Audits
  • ship chandlers, cruise ships and luxury yachts
  • drug pharmacy management
  • Inventory managment
  • replacement of medication sotcks
  • Complete medical outfit
  • IMDG Poison treatment chest
  • Foreign preparation
  • Worldwide delivery

Assistance Services

  • Assistance Services
  • Authorization Management
  • Thir Party Administration (TPA)
  • Fraud Investigation
  • Accommodation
  • Lost or stolen documents and luggage

Funeral Assistance

  • Funeral Service & Repatriation
  • Funeral Assistance
  • Burial Arrangement
  • Repatriation of human remains

Travel Assistance

  • Emergency Medical Evacuation
  • Medically Supervised Repatriation
  • Purchase and Dispatch of Medication
  • Repatriation of Mortal Remains
  • Referral to Interpreter
  • Emergency Message Relay
  • Arrangement of Flights

Lifestyle and Travel Assistance

  • Guide services
  • Hotel reservations
  • Flight tickets
  • Car rentals
  • Events tickets
  • Gifts & Flowers deliveries

Technical Assistance

  • Technical Assistance
  • Shipment services